Privacy policy

Privacy Policy

Last Updated: June 9, 2026

TheProjectAura operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a seamless shopping experience (the "Services").

TheProjectAura is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase through, or otherwise interact with our Services.

In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to "personal information," we mean information that identifies, relates to, describes, or can reasonably be associated with you.

We may collect the following categories of personal information depending on your interaction with our Services:

Contact Information

  • Name

  • Billing address

  • Shipping address

  • Phone number

  • Email address

Financial Information

  • Payment card information

  • Payment confirmation details

  • Transaction information

  • Payment method details

Account Information

  • Username

  • Password

  • Security questions

  • Preferences and settings

Transaction Information

  • Products viewed

  • Products added to cart

  • Products purchased

  • Returns and exchanges

  • Purchase history

Communications

Information you provide when contacting customer support or communicating with us.

Device Information

  • IP address

  • Browser type

  • Device identifiers

  • Network information

Usage Information

Information regarding how you interact with our website and Services.

Sources of Personal Information

We may collect personal information:

Directly From You

When you:

  • Create an account

  • Place an order

  • Contact us

  • Use our Services

Automatically

Through:

  • Cookies

  • Tracking technologies

  • Device interactions

  • Website analytics

From Service Providers

When service providers process data on our behalf.

From Partners and Third Parties

When legally permitted.

How We Use Your Personal Information

We use your personal information to:

Provide and Improve Services

Including:

  • Processing payments

  • Fulfilling orders

  • Managing accounts

  • Providing customer support

  • Personalizing your shopping experience

Marketing and Advertising

Including:

  • Sending promotional emails

  • Displaying personalized advertisements

  • Recommending products

Security and Fraud Prevention

Including:

  • Account verification

  • Fraud detection

  • Protecting users and our Services

Customer Communication

Including:

  • Responding to inquiries

  • Providing updates

  • Offering support

Legal Compliance

Including:

  • Complying with legal obligations

  • Responding to lawful requests

  • Enforcing our policies

How We Share Personal Information

We may share personal information with:

Shopify and Service Providers

For:

  • Payment processing

  • Website hosting

  • Data analytics

  • Shipping and fulfillment

  • Customer support

Marketing and Advertising Partners

To provide personalized advertising and marketing services.

Business Affiliates

Within our corporate group where applicable.

Legal Authorities

When required by law or necessary to protect our rights and Services.

Shopify Relationship

Our store is powered by Shopify.

Shopify collects and processes personal information necessary to operate and improve the Services.

Information submitted through our store may be shared with Shopify and third parties located in countries outside your own.

For more information about Shopify's privacy practices, please visit:

https://privacy.shopify.com/en

Third-Party Websites

Our Services may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites.

Users should review the privacy policies of any third-party services they access.

Children's Privacy

Our Services are not intended for individuals under the age of majority in their jurisdiction.

We do not knowingly collect personal information from minors.

If you believe a child has provided us with personal information, please contact us so we can remove the information.

Data Security and Retention

While we implement reasonable security measures, no system can guarantee absolute security.

We retain personal information only as long as necessary to:

  • Provide Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Your Rights

Depending on your location, you may have the following rights:

Right to Access

Request access to personal information we hold about you.

Right to Deletion

Request deletion of your personal information.

Right to Correction

Request correction of inaccurate personal information.

Right to Data Portability

Request a copy of your personal information.

Marketing Preferences

You may opt out of promotional emails at any time by using the unsubscribe link included in our communications.

Residents of the United Kingdom and European Economic Area may also have rights relating to:

  • Restricting processing

  • Objecting to processing

  • Withdrawing consent

To exercise your rights, contact us using the information below.

Complaints

If you have concerns regarding our handling of personal information, please contact us.

You may also have the right to file a complaint with your local data protection authority.

International Data Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

Where required by law, we use appropriate safeguards such as Standard Contractual Clauses approved by relevant authorities.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page along with a revised "Last Updated" date.

Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, you may contact us at:

Email: Projectauraa.business@gmail.com

Address:

Name: Rumi carlomaria 
Address: Via Piazzo 115 Bergamo (BG) 24027 italy
Email:  Projectauraa.business@gmail.com
Vat number: IT04721130161

For the purposes of applicable data protection laws, TheProjectAura acts as the data controller of your personal information.